Frequently Asked Questions

  • Q: Am I required to make my property available to Section 8?

    A: No, we do not currently manage any section 8 properties.
  • Q: Are you licensed?

    A: Of course we are!
  • Q: Can I reach you after hours?

    A: While our office typically closes at 5 PM we do have an emergency maintenance after hours line. All regular communications will be responded back to within 24 business hours!
  • Q: Can you put the money directly into my account?

    A: Yes! We can directly deposit funds into a variety of accounts including checking, savings & IRA.
  • Q: Do I get to see the lease or sign it?

    A: You are more than welcome to review all copies of the lease agreement. As we manage the properties, we will sign the lease for you.
  • Q: Do you sell real estate too?

    A: While our focus is on property management, we do have licensed Realtors on staff.
  • Q: How and when do I get my checks?

    A: Owner payments are processed on the 11th of every month.
  • Q: How is rent collection handled?

    A: Rent is due on the 1st of the month & is late by the 4th. If rent is not paid after many collection calls, texts and emails, eviction notices begin the next business day after the 10th of the month.
  • Q: How long of a lease do you sign?

    A: Our standard lease is set for 12 months. We can also sign longer term and shorter leases.
  • Q: How much security deposit do you charge the tenant?

    A: The tenant’s security deposit is typically equivalent to one month’s rent.
  • Q: How soon can you start managing my property?

    A: We are committed to hopping in quickly to help protect your investment! The exact start date will be dependent on your exact situation.
  • Q: What type of properties do you manage?

    A: Our typical rentals are single family homes. We also manage some multifamily and commercial properties.
  • Q: What type of reports do I get and how often?

    A: f your unit is vacant, you will get a weekly report on the leads, showings and applicants. If your unit is occupied you will get an owner statement and cash flow report monthly. At the end of the year you will also receive a yearly cash flow report and 1099.
  • Q: Who holds the tenant security deposit?

    A: We have a separate trust for tenant’s security deposits.